Privacy Policy

Privacy Policy for Vetpal Animal Clinic

Effective Date: 19th August 2020

1. Introduction

Welcome to Vetpal Animal Clinic! At Vetpal, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our clinic or use our website, mobile application, or purchase pet supplies from us.

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide: We may collect personal information you provide directly to us, including but not limited to your name, address, email address, phone number, and pet-related information when you schedule appointments or purchase pet supplies.

b. Information We Collect Automatically: When you use our website or mobile application, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing activity.

3. How We Use Your Information

We may use your personal information for the following purposes:

a. Provide Services:To provide veterinary services, schedule appointments, and process pet supply orders.

b. Communication: To communicate with you regarding appointment reminders, pet health information, and promotional offers.

c. Improve Services: To analyze and improve our services, website, and mobile application.

d. Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. Disclosure of Your Information**

We may share your personal information with third parties in the following circumstances:

a. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processing, website hosting, and email communication.

b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so please use discretion when sharing personal information online.

6. Your Choices

You can update or correct your personal information by contacting us at [insert contact information]. You may also opt-out of receiving promotional emails from us by following the instructions provided in the email.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at

Thank you for choosing Vetpal Animal Clinic for your veterinary and pet supply needs. We are committed to providing the best care for your pets while respecting your privacy./


We’re all ears. Contact us with your inquiries.